[fa icon="plus-square"] Can we bring a guest?

You are invited to bring your spouse or a guest of your choice to share in your success.  Please note that if your spouse or guest is also a 100% qualifier, the expectation is that you would attend the trip together (rather than bringing guests).

[fa icon="plus-square"] When are my RSVP and activity selections due?

RSVP and activity selections are due 2/20/2019.  We ask for all flights to be booked by 2/25/2019.

All activities will be booked on a first come first serve basis. 

After the deadline no changes to your activity selections can be made.



[fa icon="plus-square"] Are children invited?

The 100% Club trip is designed and meant for you and your adult guest, and typically not age appropriate for children. For new parents who must travel with infants, the expectation is that you and your guest are in attendance for required meetings and that you will coordinate proper care arrangements to facilitate the requirements.

[fa icon="plus-square"] What are my flight details?

All flights must be booked directly through our corporate travel agent using the link below.  We ask all flights to be booked by February 25th.

Flight Booking Link

Please note that corporate policy applies to flight selection, and it is your responsibility to check flight status of your departures.

Please see Ground transportation FAQ below for further details on airport transfers.


[fa icon="plus-square"] Can I come early or extend my trip?

If you would like to come early or extend your trip at The Ritz-Carlton, Aruba, please email info@executivegrouptravel.com for availability. Please note that early arrivals/late departures are subject to availability, at your own expense, and considered PTO.

The discounted rate for pre or post arrivals is $439++ (taxes/fees).  Please keep in mind the ++ for this property is 25% taxes and fees.

If you would like to use one of your three sponsored activities during your pre/post extenstions, please email info@executivegrouptravel.com.


Can I extend my trip in an alternate destination?

Yes, you will be responsible for any additional hotel/airfare costs by extending your trip.

athenahealth is providing airfare round-trip from your office city to AUA, Aruba.  If you choose to add an additional stop on either way, we ask you to cover those additional costs.


[fa icon="plus-square"] Ground Transportation

Airport Transfers

For those traveling on April 4 and April 7 athenahealth will book airport transfers from the Aruba airport to The Ritz-Carlton round-trip.  Please refer to your individual itinerary to confirm your flight details are correct for airport pickup purposes. 

Also your departure pickup time from the hotel will be listed on your individual itinerary.  Keep in mind you will be clearing both Aruba and US customs at the airport when departing. Please ensure you arrive to the airport approximately 2.5-3 hours prior to departure so you have plenty of time to do both, especially since it is a Sunday.

More information will be provided once we receive the final flight manifest in terms of arrival and departure procedures.

[fa icon="plus-square"] What events are required?

We have three scheduled mandatory events where all attendees will be together (listed below). All other activities are optional (but they look like a lot of fun!)

  • Thursday evening’s Welcome Event (all attendees)
  • Friday morning’s breakfast & Meeting (all attendees)
  • Friday evening’s 100% Club Final Dinner (all attendees) 

[fa icon="plus-square"] Expense Report/Resort Credit Policy, Can we eat off property Saturday night?

Yes, to ensure an amazing experience we encourage you to explore what Aruba has to offer. 

With the change of the final dinner to Friday, now Saturday evening, you can expense up to $100/per person ($200/per couple) to cover your dinner out exploring the island.  If you choose to stay at The Ritz-Carlton, Aruba for dinner/drinks please abide by the same policy of expensing $100/per person for this evening.

For additional meals not organized by athena (daily breakfast & lunch), you will have $300/per person ($600/per room) of resort credits on your Ritz-Carlton hotel room account.  At check-out, all expenses up to this amount will be paid by athenahealth.  As mentioned above, you will also have an additional $100/per person ($200/per couple) to expense through athenahealth’s expense system for Saturday night's dinner.


[fa icon="plus-square"] What is the current Zika situation in Aruba?

In February, the CDC has declared Aruba Zika Free and didn't even just lower the alert level, but actually has completely removed all alerts for Aruba. 


[fa icon="plus-square"] What is the Dress Code?
Attire for the entire event is resort casual.  This includes the Thursday evening Welcome Reception and the Friday morning meeting.  For the Final Dinner Event on Friday night, resort chic is requested (linen, maxi dresses, khaki shorts/pants, etc. – no jeans and no sport coats are required).   Keep in mind the final dinner event is on the beach so you may choose to leave your shoes at the entrance when you arrive.  Please pack a thin sweater or shawl for the evenings as it does tend to cool off after the sun sets.
[fa icon="plus-square"] If the itinerary changes, how will I stay updated?

There will be 2 options.

  1. All updates and changes will communicated to you through email in a timely manner.  This means you should use the hotel wi-fi at least once a day to check for any updates or special events added.
  2. We will have a daily athenahealth headquarters located on property at The Ritz-Carlton, Aruba.  There will be staff on hand to answer any questions each day.  Locations will be shared on this website once finalized.